Professinal Cleaning, Make Sure No Complain. Guide the recruiter to the conclusion that you are the best candidate for the housekeeping supervisor job. Manage according to the Sonesta G.U.E.S.T. Provide guest assistance, directions, and information as requested, Provide instruction and/or guidance for guest and associate safety in fire or other emergency situations, At least one (1) years of leadership experience leadership in an Environmental Services position preferred, Previous experience in a hospital environment preferred, Experience working in a union environment is preferred, Experience using LEAN or other similar performance improvement methods to transform operations preferred, Must complete GWUH Hazardous Materials Training for Generators within 60 Days of hire, Strong oral and written communication skills Strategic planning skills, Ability and experience to interact as a business partner to other departments and executives within the hospital and with external customers/partners, Supervisory experience preferred as this position will oversee hotel associates, 1-2+ years experience working in a guest service oriented Housekeeping Department preferred, Must be able to work a flexible work schedule as the hours for this management position will vary, Strong interpersonal skills and a can-do positive attitude, Assist in management of submitting payroll, Verifying completion of daily work assignments, Assist in weekly inventory/ordering of supplies, Keep Assistant Executive informed of any and all Associate needs, Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel, Must be able to work under time restraints and pressure, Open Housekeeping: check room inventory, assign suites to suite attendants, Monitors payroll reports and work schedules, Assign daily cleaning boards; evenly distribute work amongst the team, Communicate and coordinate with Front Desk Agents about the status of rooms in a timely and efficient manner, Assist the Executive Housekeeping Manager with administrative duties as needed, such as scheduling, payroll edits, inventory, ordering, etc, Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties, Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. What Does a Housekeeping Manager Do? Process and verify all invoices and packing slips from suppliers as part of budget reconciliation. Promoted development of healthy lifestyle to meet health and wellness objectives. Advise of deficiencies, Advise maintenance of any needed repairs in all guest rooms and public areas, Ensure staff is in proper, well-maintained uniforms, with special attention to those working in public areas. Compare requisitions and receipts to invoices. Use our Career Test Report to get your career on track and keep it there. Follow up with staff to ensure all duties are being performed effectively, and efficiently. genuine hospitality and teamwork on an ongoing basis, Assuming the responsibility to notice when the guest is not satisfied and using their best judgment as to when it is appropriate to use 100% Guest Satisfaction, Assists in training all housekeeping staff, Assures that the Front Desk has room inventory in a timely manner, Supervises the Housekeepers, inspects guestrooms and public areas throughout the resort, Assures that the employees have the supplies necessary to perform their duties, Perform shift associated work such as room assignment, vacant room discrepancy reports, and departure reports, Documents and communicates maintenance request to engineering department to ensure resort service quality standards are met, Responds quickly to guest requests in a friendly manner. Well, I only speak the truth and experience of a hardworking . Writing a strong resume is just one part in the process of job seeking. - Instantly download in PDF format or share a custom link. Maintaining the cleanliness of all trash/garbage units, Inspects equipment and furnishings and prepares work orders for maintenance, Maintains cleanliness of the community buildings, Deliver on the promise of Sonesta Service in all interactions with guests and clients, Inspect all assigned rooms and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest expectations, Advise employees of deficiencies and instruct on corrective action, Previous background from the hotel industry preferred, Assist with scheduling of room assignments to ensure proper coverage, Inspect all assigned areas to ensure furnishings, guest rooms/suites equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Housekeeping Supervisor – Start Date – Present Employers name – Location Responsible for maintaining the cleanliness and sanitation of rooms, bathrooms, common areas, and offices. All rights reserved. Helped clients with managed home care, ensuring efficacy of care by monitoring health status. Housekeeping Supervisor Resume. Maintain and safeguard against misuse or theft. Personal appearance and hygiene must be according to Company policy, Respond to guest complaints, special requests and ensure action is taken to achieve complete guest satisfaction, Assist in promptly resolving any guest complaints pertaining to housekeeping services, Housekeeping leadership work experience (Team Leader, Shift Leader or equal positions) for a minimum of 2 years, To check public areas and to offer help where needed, to make sure that the cleaning is to the hotel standard, To assist with the deep cleaning of public areas and to help in the floor care, To help to oversee with the Supervisors the coordination of training and orientation on all housekeeping associates, Maintaining training records, Training focus sheets and updating accordingly and assisting in the measure of the hotel standards, To carry out Brand Standard checks within the department, To provide assistance, support and training to all levels of Housekeeping team taking corrective measures should the standard of work deviate from the hotel standards, To assist in the stock taking of all linen and equipment etc. Sample Hotel Housekeeping Resume (2) Refills all dispensers such as hand towels, toilet paper & hand soap. Trained and mentored all new personnel to maximize quality of service and performance. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. -required, Must be flexible with schedule at times- required, 6 months – 1 year of housekeeping experience. The housekeeping industry doesn’t require as detailed or lengthy a resume as an executive-level resume, for example, so keeping it to one page is perfectly acceptable. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. If it cannot be completed in fifteen minutes then notify guest of time needed and call back to assure completion, Is responsible for correct staffing levels and ensuring the smooth operation of the housekeeping department during the shift and communicating with next shift via log books or voice mail anything that needs additional attention, Inspects floor landings and closets to ensure departmental standards of cleanliness are maintained, Assures all cleaning supplies and amenities caddies are stocked and ready for next shift, Report all suspicious persons or actions, hazardous conditions, etc. 1. Provided transportation, managing and scheduling appointments. 's, special guests and requests, Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out the responsibilities of the housekeeping functions. Engage guests in conversation regarding their stay, property services, & area attractions/offerings. Key Housekeeping Skills They are answerable for the upkeep of living rooms, dining … Make sure you’re familiar with all the job search skills and strategies out there. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake, and they must not use any tools or equipment for which they have not been trained. Cleans toilets, urinals, sinks, mirrors & counters. Work with SUU Health and Safety Coordinator to facilitate SUU health and safety policies and guidelines. Ability to operate a computer, phone and other office equipment. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. This is a real resume for a Housekeeping Supervisor in Sydney, Nebraska with experience working for such companies as Marriott Sydney Harbour Hotel, Disneytoon Animation Studio. Evaluate the staff’s job performance and coach and counsel as necessary. I am a passionate and hardworking employee about my job and will complete the task when needed to be done,and I'm eager to contribute to your team success through hard work, attention to detail and excellent organization skills. Post now on job boards. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. ), Trains, and supports employees according to their job duties, Responsible for ordering cleaning supplies, Maintains adequate inventory level within budget guidelines, Makes recommendations and suggestions to hire, transfer, suspend, layoff, promote, terminate, recognize and reward employees with in his/her span of control, Responsible for interpreting and enforcing company and departmental policies and procedures to staff. Confronts and documents unsatisfactory performance and policy violations, Cleans various offices and/or public areas as assigned by Management, Responsible for the cleanliness of guest rooms daily in accordance with cleaning procedures, stocking cart with room supplies, replacing bed linens and replenishing guest room supplies, Requires strong attention to detail, ability to communicate effectively with guests and team members verbally, Ability to bend, lift, and be standing or walking all day, Daily cleaning includes: bathroom (toilets, floor, mirror, bath tubs, sinks and walls), Kitchens (dishes, stove, counters, sinks, floors, and windows) and Bedrooms (changes of linens, vacuuming, dusting, remove garbage, polish and clean furniture), Ensures that any problems are brought immediately to the attention of the appropriate department/person, Upholds all "be the difference" guest service standards, Abides by and upholds all ARAMARK policies, 1-2 years previous work experience in a Housekeeping supervisory role or comparable position preferred, Ability to pass pre-employment background check, Ability to prove eligibility to work in the United States, Responsible for checking house count and maintaining its accuracy, Train new employees, help to develop and implement training program, Be up to date on all guest services, promotions, and events in the hotel, Must be able to perform all Front Desk duties, Work with Housekeeping and Front Office teams to maintain and improve guest service scores, Minimum 1 year experience in a hotel environment (guest service), Assist in the selection, development, counseling and discipline of associates on a regular basis, On a daily basis, train, supervise the activities of housekeeping associates, and monitor productivity and adherence to work standards, Inspect and evaluate the physical condition of the property and submit recommendations regarding repairs, painting, furnishing, Perform all duties of a Room Attendant or House Attendant as needed, Show them you CAN, show them you CARE; following all essential principles of RLHC, Have passion for service; like taking care of others; and provide that friendly above and beyond service to our guests, Review, comply with, and promote the company's Affirmative Action Plans for minorities, women, veterans and persons with disabilities, Considerable knowledge of housekeeping policies, procedures, equipment, and supplies, Prior experience as a supervisor or lead worker, Able to multi-task, follow-through and prioritize well to meet deadlines, Ability to connect honestly and openly with your guests and your team, Ability to develop effective working relationships with fellow associates and managers, Has at least 1 year experience in a similar capacity in hospitality industry, Is a great team player responsible for the operations of the designated Housekeeping areas in the hotel, Has supervisory skills to guide and coach junior colleagues, Lead, train and supervise housekeeping staff on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards, Assess inventory of, assign for cleaning and inspect facilities, Verify and report status and/or discrepancies of facilities, Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to facilities and public areas, Assist in performance evaluations of housekeeping staff, as needed, Visually inspect and verify all discrepancy rooms on report, Visually inspect guestrooms, public areas and corridors for cleanliness, quality of standards and visual appearance as directed by the Housekeeping Manager. 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