Check the breaker and reset any tripped breakers. Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030 Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonfi replaces.com • ask@napoleonproducts.com $10.00 1.28D HOT GLASS WILL CAUSE BURNS. Check to see that it is hitting the pilot light and that it is tightened into place. Napoleon recommends an annual inspection of your gas fireplace or gas stove and that you call the store directly if you are requiring servicing. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. Repair or replace it if necessary. If you are still having problems, then the motor is most likely clogged with dust as well and will have to be cleaned. Gas Fireplace Troubleshooting. epa certification : product manuals Well, you know what to do. Blower Keeps Tripping Circuits. service tutorials. Visit us to view our full line of fireplaces. Check your fireplace manual to locate them. Why doesn’t my flame look like the one in the pictures on your website? If your gas fireplace isn’t starting, there could any number of possible issues contributing. Before you begin to poke around and troubleshoot your fireplace, always make sure the valves to the propane are securely turned to the off position. Step By Step Guide 1. A zero or infinite test with the … To troubleshoot the common problems of a gas fireplace not staying lit: From your gas meter, check the drip loop for excessive moisture. The tiny metal rod above the pilot light is the thermocouple. The remote control transmitter and receiver box are both battery powered - check the... 3. My Gas Fireplace Won’t Light. Slide the Switch to "OFF". A COVID-19 Prophecy: Did Nostradamus Have a Prediction About This Apocalyptic Year? If the gas fireplace still refuses to light or stay lit, the wiring or thermopile may be damaged. installation and service must be performed by a qualified installer or service agency and must also comply with local codes. Whether your gas fireplace uses propane or natural gas, ceramic logs or fire glass, is free standing, built-in, double-sided or a slip-in insert, it requires a gas burner to create the flames. Most often your receiver box will be located within the controls cavity of your fireplace, like it is here - check to make sure the wires are secured tight to the terminals. Customize your fireplace with our selection of designer surrounds, choose a different surround for either side of the See-Thru Vector™ units to … Remove the batteries from both the remote transmitter and receiver box. Our South Jersey & Philadelphia Gas Fireplace Services. Check the pilot light and the thermocouple. We also deal with central vacuum products as well as portable models. Check all that apply, Frequently Asked Questions About Fireplace Remote Controls. Fireplace. Both companies provide quality products, customer service and support. There could be several causes why your fireplace won’t turn on. If your fireplace is working properly and your receiver box is in working condition you should be able to slide the slider switch on the receiver box to the "On" position and your fireplace should turn on. Next, replace the batteries back into the remote control, then back into the receiver box. Napoleon Fireplace Remote Troubleshooting. First, check to see if your pilot light is lit. The ignition on my gas fireplace doesn’t fire. Try to reignite the pilot it by following the fireplace manufacturer’s instructions. A strong draft can blow out the pilot light. Our services include gas fireplace repair, installation, troubleshooting, inspection and certification, gas log replacement (change outs), fan and blower repairs, remote switch replacement, thermal pile & coupling replacement, and glass replacement, cleaning and polishing. Napoleon Fireplaces. Site Map. The thermostat starts the blower motor when the gas fireplace reaches a certain temperature. If working properly, at this point the light on the receiver box will blink and beep twice. Remove the cosmetic plate under your fireplace to gain entry to its parts. Different gas fireplace inserts present different challenges. Our GZ550-1KT Blower Fan Kit is designed for the Napoleon BGD36 gas fireplace insert to circulate air around the firebox and enhance heat output. Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. Ottawa Heating Cooling Repair provides Same Day & Next Day Napoleon Gas Fireplace Repair Ottawa, Call or Text 613-299-4834 for a Free Estimate Indoor Fireplace, Grill user manuals, operating guides & specifications © 2020 Spotix, Inc. All Rights Reserved. Tutorial with step by step instructions on lighting the pilot on your Napoleon Gas Fireplace. Gas Fireplace Troubleshooting Tips Fireplace Won’t Start. 8 Simple Ways You Can Make Your Workplace More LGBTQ+ Inclusive, Fact Check: “JFK Jr. Is Still Alive" and Other Unfounded Conspiracy Theories About the Late President’s Son. RC 300 IntelliFire Plus Wireless Remote. This will insure proper safety is maintained during any of the times that you are in the process of troubleshooting and fixing your propane fireplace. The requirement of annual inspection and/or service is stated in the National Fuel Codes for Canada and the United States. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. For Napoleon Fireplace Repair, Napoleon Fireplace Service and Emergency Napoleon gas fireplace installation call us today and also for any Gas Fireplace questions email us any time. If it doesn't, you may need to have your fireplace serviced by a technician. CEO Compensation and America's Growing Economic Divide. Pull off the two wires connected to the round thermostat in the blower assembly. To prevent it from happening again, make sure the vent cap is secure. This should produce 3 beeps from the receiver box to confirm it has captured the code from the remote control. Worthen adds the newer systems with electric igniters are more sensitive, and require the consumer to figure out if the issue lies in the electronic ignition or pilot. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. For over 25 years, Greg Kavanagh has owned and operated Venture Fireplaces and Vacuum. DO NOT TOUCH GLASS UNTIL COOLED. For the best experience on our site, be sure to turn on Javascript in your browser. We can also service most models. Touch the multimeter probes to the thermostat contacts. Immediately following the beeps - press the "On" button on your remote control and hold it down for 1-2 seconds. Not only will you add comfort and heat to your home, you will add value and … Other gas fireplace repairs include loose connections, defective valves or bad modules in electric ignition units, according to experts. Synching Your Smart Stat/Batt Fireplace Remote. NEVER ALLOW CHILDREN TO TOUCH GLASS.! You may have closed it last spring, so you simply need to open it again to get the gas flowing. How to Clean the Glass on a Gas Fireplace. Napoleon fireplace repair, Napoleon Fireplace Service, with sky-limit heating, for anymore Vancouver Fireplace repair, call us now 7788925119. If you are considering a repair, call us today for honest advice on how to best go about it. Burner Trouble… For the best experience on our site, be sure to turn on Javascript in your browser. Want in on new arrivals, exclusive deals, sales and more? 2) Check the batteries. Welcome to Fireplace Experts The true experts in fireplace installation repair and maintenance. NOAA Hurricane Forecast Maps Are Often Misinterpreted — Here's How to Read Them. The most common of these are wood fireplaces, but gas ones have their own set of advantages that make them real popular as well. Because the blower is thermally activated, when turned on, it will automatically start approximately 15 minutes after lighting the fireplace and will run for approxi- mately 30 minutes after the fireplace has been turned off. If the gas fireplace pilot light will not stay lit, troubleshooting common problems can usually fix this issue. product support : manuals & brochures : architectural downloads: installation tutorials. Napoleon Fireplaces: a celebration of lifestyle! Resetting your RC100/200/300 Remote Control. Check your home’s electrical panel and reboot breakers as appropriate. If the gas fireplace pilot light will not stay lit, troubleshooting common … If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. Locate the Receiver Box. After replacing the batteries in each unit, slide the receiver switch back to the "remote" position. Napoleon Parts Store Welcome to the Napoleon Parts Store a division of the Cozy Cabin Stove & Fireplace Shop.We carry a vast selection of Napoleon wood, gas, coal, pellet & electric stove parts. Which Rasmussen Gas Fireplace Burner Should I Get. Created with care and precision, Continental provides home owners with reliable … Fireplaces are great centerpieces that can bring style and class to just about any room. After you've removed the batteries from both units, move the receiver switch to the "Off" position. Please let us know a bit more about you so we can send you only the content and promotions most relevant to you. Quality fireplaces that stand the test of time, we will help you find the perfect fireplace, insert or stove for your home. There are also batteries at the receiver end, located under or around the fireplace by the controls. For over 30 years, homeowners throughout the region have trusted Fireplace Gallery to … product downloads. Most often your receiver box will be located within the controls cavity of your fireplace,... 2. Napoleon’s innovative offers homeowners a custom design without the custom price, separating itself apart from the rest the long and narrow firebox, Napoleon’s Vector™ series of linear gas fireplaces is the perfect fit for any room or anyone looking to make a statement in their home. Continental ® Fireplaces are products designed to give consumers lasting comfort. Hamilton Home Comfort carries all models of fireplaces available at Napoleon Quality Fireplaces as well as Majestic products. Gas Fireplace Troubleshooting: Tips and Tricks. Our Fireplace Specialists ensure the safety of your home, the longevity of your fireplace and the integrity of your fireplace warranty.Our gas licensed technicians will be able to inspect any problems your fireplace may be having and repair them with successful solutions. Napoleon Fireplace Remote Troubleshooting How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. Diagnosing a Thermocouple Problem If it’s not, maybe it just blew out. Is a breaker tripped? How Can You Troubleshoot a Napoleon Gas Fireplace That Will Not Stay Lit? support disclaimer. Open the cap and drain any accumulated moisture from the drip loop. Also, Our qualified Napoleon fireplace technicians are not only knowledgeable but also experts at fixing Napoleon fireplace quickly.. and also Our technicians have the necessary training for fixing all major brands. Fireplace Gallery not only installs new fireplaces of all kinds, but also services old fireplaces. Clean the burner to remove carbon build-up by blowing out with an air compressor or washing with soap and water. JavaScript seems to be disabled in your browser. The U.S. Supreme Court: Who Are the Nine Justices on the Bench Today? To see how we may use your information, take a look at our. If previous troubleshooting does not remedy the problem, you may need to replace the gas valve. Locating Your Majestic Model and Serial Number. The problem might be with your breaker. If it’s a fireplace you’re looking for, you’ve come to the right place. Below the pilot light is the burner which has small holes that may become clogged. View & download of more than 2318 Napoleon PDF user manuals, service manuals, operating guides. Our showroom is filled with complete combinations to suit your every want and need – from stone to wood, to stainless steel surrounds – all displayed in cozy vignettes. Contact a professional for help. We offer propane, wood, electric and pellet fireplace units, inserts and stoves. In older homes, where circuits haven't been upgraded, a new fireplace can cause electrical problems. Continue reading below Our Video of the Day The store will not work correctly in the case when cookies are disabled. Make sure the voltage is high enough to handle the blower's necessary output. Double check your gas valve. The Napoleon gas fireplace insert comes standard with a blower, a heat sensor, variable on/off speed control and a power cord. The remote control transmitter and receiver box are both battery powered - check the batteries in your units to make sure they have a good charge and there isn't any damage from corrosion. Check/Remove the Batteries. All kinds, but also services old fireplaces blew out call the store directly if you are requiring...., Napoleon fireplace repair, call us now 7788925119 have closed it last spring so. My flame look like the one in the pictures on your Napoleon fireplace! S as simple as changing the batteries older homes, where circuits have n't been upgraded, a new can... 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